At TISCreport, the security and privacy of our customers' data is our highest priority. We understand the importance of safeguarding sensitive information and ensuring that only the data our customers choose to share is accessible to the intended recipients. This commitment to data security is reflected in our Cyber Essentials accredited security processes.
At TISCreport, we prioritise the security and privacy of your data. We are Cyber Essentials accredited, which means we adhere to strict cybersecurity standards recognised by the UK government. This includes robust security measures such as firewalls, secure configurations, access controls, malware protection, and patch management.
Cyber Essentials is a UK government-backed certification that outlines a set of basic security controls to protect organisations against common cyber threats. Achieving this accreditation demonstrates our commitment to high standards of cybersecurity, making us a trusted partner for public sector bodies, large corporations, and other entities requiring stringent data protection.
We are committed to ensuring that only the information you choose to share is visible to others. We implement strict access controls and privacy policies to protect your data. Your private information remains confidential and is only accessible to those you authorise.
If you suspect any unauthorised access or have concerns about your account's security, please contact our support team immediately. We have a dedicated team ready to assist you and take necessary actions to protect your data.
Two-factor authentication (2FA) is an additional security feature that requires not only a password and username but also something that only the user has on them, i.e., a piece of information only they should know or have immediately to hand, such as a physical token or a mobile phone.
Enabling 2FA adds an extra layer of security to your account, significantly reducing the risk of unauthorised access. It ensures that even if someone obtains your password, they still need a second form of verification to access your account.
Before you begin, you will need an authenticator app installed on your smartphone. Here are some recommended options:
Start by logging into your TISCreport account.
Once logged in, go to the account settings. You can find this in the dropdown menu under your profile picture or name.
In the account settings, click on the "Edit Details" button to access your personal settings.
Next, navigate to the TISCreport Security Tab where you will find the option to set up 2FA.
Under the security settings, select "Setup 2FA". Follow the on-screen instructions to link your authenticator app to your TISCreport account. This typically involves scanning a QR code with your authenticator app.
After scanning the QR code, your authenticator app will generate a unique 6-digit code. Enter this code on TISCreport to complete the setup.
The next time you log in, you will be required to input this unique 6-digit code generated by the authenticator app.
If you lose access to your second factor, contact our support team immediately. We will guide you through the recovery process to regain access to your account.
Yes, you can disable 2FA, but we strongly recommend keeping it enabled for enhanced security. To disable, go to your account settings, find the 2FA settings, and follow the instructions to turn it off.
No, enabling two-factor authentication on your TISCreport account is free of charge.
